Zum Inhalt

DE | EN

Caution

False loans

30.01.2018 / Problems with Exilium Finanz

Downloading music and videos

Downloading songs and movies is very popular. But consumers are often unsure whether it is legal or not.

Verdict against Parship is final

https://www.arbeiterkammer.at/ueberuns/datenundfakten/Beratungserfolge/konsumentenschutz/Online-Datingboersen.html18.09.2017 / What consumers can do now

Checklist for subscription traps

If you have ordered samples or accepted an offer which has led to you being stuck in a subscription - please read this checklist.

Precautions against subscription traps

Subscription traps are offers on cheap products that lead to costly subscriptions for those who accept. Before responding to an advertisement make sure you have considered the following tips!

Ticket to happiness?

Experiencing the favourite singer live, travelling to a musical in London or Hamburg, being at a soccer game with Messi - fulfilling such dreams is often only a mouse click away. There are many ticket shops in the web, but how can you avoid overpricing or fraud?

Beware of counterfeit goods

The internet is full of promising offers. Onlineshops outdo each other with cheap prices and discount campaigns. It can be hard to distinguish which trader is trustworthy and which is not. Our ECC-Net has some tips on how you can avoid traps and fakes.

Purchasing animals abroad

There is always a lot to be considered when you purchase an animal. Even more so, if you decide to get it from a breeder or animal protection organisation abroad. The ECC has all important information for you.

Amazon: Beware of fake shops

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

Dating services: New happiness or big trouble?

When it gets colder outside and you make yourself comfortable at home, the wish for a partner might become especially great. Thanks to the vast number of online portals, you can start the search for love right from your couch. Unfortunately, there are some black sheep among the providers. The ECC has the most important tips for you.  

Liability for unsecured Wi-Fi

The operator of a Wi-Fi network is considered by the law as Internet provider. The Austrian law does not demand providers to generally observe the Internet traffic. The ECJ now confirmed this view.

Locksmith: Beware of discounters

The door is closed, nerves are on edge and the locksmith service that the search engine proposes on top of the list promises prompt help. Many Austrian consumers who faced this or a likely situation commissioned shady fitters from the neighbouring country. The European Consumer Centres Germany and Austria together warn against fraudulent locksmith services.

Digital reform in the single market

Protect minors, support European works and more flexibility for providers: Those are the aims of the reform of the Audiovisual Media Services Directive.

EU-wide online shopping

Commission proposes new e-commerce rules to help consumers and companies reap full benefit of Single Market 

Car purchase within the EU

You want to buy a new car and found a great offer online? The seller is in Germany and you are not sure whether this is a good idea?