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Scams

Caution

Trivago convicted for deceiving consumers

Room price manipulation in Australia: On the comparison platform Trivago, Australian customers were not suggested the cheapest hotel rooms but search results with the highest profits were issued for the platform.

Fake reminders

13.08.2018 / Copyright infringement on kinox.to

Warning against film portals

Streaming platforms that offer movies for a cheap price or even for free, are very attractive for consumers. Unfortunately, there are many providers who are dubious and threaten their customers with reminders and execution. The argument: The test phase of their subscription allegedly turned into a long-term, fee-based contract. This practice is unlawful. We explain what you can do in this situation.

What is ICO?

21.02.2018 / Risky trend crypto currency

False loans

30.01.2018 / Problems with Exilium Finanz

Verdict against Parship is final

https://www.arbeiterkammer.at/ueberuns/datenundfakten/Beratungserfolge/konsumentenschutz/Online-Datingboersen.html18.09.2017 / What consumers can do now

Ticket to happiness?

Experiencing the favourite singer live, travelling to a musical in London or Hamburg, being at a soccer game with Messi - fulfilling such dreams is often only a mouse click away. There are many ticket shops in the web, but how can you avoid overpricing or fraud?

Beware of counterfeit goods

The internet is full of promising offers. Onlineshops outdo each other with cheap prices and discount campaigns. It can be hard to distinguish which trader is trustworthy and which is not. Our ECC-Net has some tips on how you can avoid traps and fakes.

Purchasing animals abroad

There is always a lot to be considered when you purchase an animal. Even more so, if you decide to get it from a breeder or animal protection organisation abroad. The ECC has all important information for you.

Amazon: Beware of fake shops

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

Dating services: New happiness or big trouble?

When it gets colder outside and you make yourself comfortable at home, the wish for a partner might become especially great. Thanks to the vast number of online portals, you can start the search for love right from your couch. Unfortunately, there are some black sheep among the providers. The ECC has the most important tips for you.  

Locksmith: Beware of discounters

The door is closed, nerves are on edge and the locksmith service that the search engine proposes on top of the list promises prompt help. Many Austrian consumers who faced this or a likely situation commissioned shady fitters from the neighbouring country. The European Consumer Centres Germany and Austria together warn against fraudulent locksmith services.

Car purchase within the EU

You want to buy a new car and found a great offer online? The seller is in Germany and you are not sure whether this is a good idea?