Court declares t&c of airline inadmissible
Regrettably this article is only available in German.
It referrs to the decision of the Austrian High Court: OGH 22.12.2015, 1 Ob 222/15g
For general information regarding your rights when travelling please go to our topic TRAVEL.
A decision by the ECJ has once again clearly strengthened air passenger rights. If a flight is cancelled or significantly delayed due to an announced strike by airline staff, passengers may have a right to compensation.
Refunds through booking platforms are particularly difficult. Those who have booked flights with intermediaries such as Opodo, Expedia & Co that were cancelled due to the pandemic are having a hard time getting their money back. Enquiries are piling up at arbitration offices and consumer protection agencies.
Misleading advertising of "flexible" tickets by the online tour operator led to a lawsuit and conviction in Vienna.
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