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Travel

On site at the EURO 2016

France has a lot to offer to tourists. What to consider when you book your hotel, how to get from one point to another and what you can do in case of emergency - ECC Austria gathered all the information you need.

UEFA EURO 2016

The major football event has started and Austria is part of it. Fans have every reason to be excited: For the first time ever, the national team qualified for the European championship. A huge success and a very good reason to travel to the EURO in France in June.

Travelling to the EURO 2016

Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.

EU Parliament: Passenger name record and data protection

The European Parliament today, Thursday, decided in favor of the controversial Passenger Name Record (PNR) Directive. At the same time, the data protection reform was enacted, with which the diverse regulations of the Member States should become unified standards.

Timeshares and long-term holiday products

Timeshares, holiday clubs, leisure credits, bonus weeks and vouchers are just some of the offers you might have seen when planning your holidays at nice and sunny resorts. The ins and outs of these long term holiday engagements can be hard to understand and lead you to take decisions that will be difficult to change. A new report and tips for consumers from the European Consumer Centres Network (ECC-Net) can help you find your way through the timeshare maze.

Air Passenger Rights: Many obstacles for consumers

The number of people travelling by air keeps increasing. That is why air passenger rights are one of the most important consumer rights within the EU. However, since the beginning of 2015, European Consumer Centres received more than 4000 complaints from consumers across Europe who had difficulties receiving compensation in case of delayed or cancelled flights.

Crisis, war, terrorism

Not a day passes without reports about attacks, plane crashes, hijacks, hostage-taking or bombings. Up until now, those almost always regarded the many, but far off crisis hot spots in Asia or Africa, but with the attacks in Paris, the events reached the heart of Europe. In Brussels, the highest terror alert level was raised, the US declared a global travel warning and suddenly border fences are broadly discussed. In this, to say the least, unsettled situation, it becomes hard to look forward to a holiday trip.

Air Lituanica in bankruptcy

11.09.2015: Following the Decision of 24th of August 2015, Vilnius District Court filled a bankruptcy case for UAB "Air Lituanica".

Extended control at airports

From 1 September 2015, new safety regulations will be valid at European - and therefore also Austrian - airports. Passengers will be checked more thorough for traces of explosives.

Stressless summer

Summertime is vacation time. Finally getting away from the daily routine and find time for the beautiful things in life. Even worse, when suddenly problems occur and disturb the long-desired journey. A list of ECC Austria shows how to react to which situation and where to turn to for help.

Rental car companies announce improvements for consumers

Car rental companies tended to cause anger among consumers in the past. Many conflicts are based on lack of transparency regarding the online booking process as well as payment demands due to alleged damages on the car.

Building Bridges: Eurovision Song Contest in Vienna

There are only a few days left before the Eurovision Song Contest (ESC) starts in Vienna. Preparations began weeks ago and fans already celebrated the first parties under this year's motto "Building Bridges".

Additional fees when booking flights online

Online travel agencies are very popular today. Most consumers like to book their flights online. But some problems tend to raise anger among consumers: Additional fees that only appear at the very end of the booking process.

Earthquake in Nepal

28.04.2015 / Government declared state of emergency in affected regions after natural disaster.

Help abroad: Equal treatment for EU citizens

A new EU Directive regulates that EU citizens in emergency situations can make use of consular protection worldwide. Even if their home country is not represented at their destination, they are entitled to equal treatment by diplomatic or consular authorities of other EU Member States.

Facebook chat on passenger rights

20.04.2015 / The portal "Your Europe" - in cooperation with DG MOVE - organises a live Facebook chat on 28th April regarding EU passenger rights.