Verdict regarding flight delays
11.09.2017 / ECJ regulates compensation amount
11.09.2017 / ECJ regulates compensation amount
21.08.2017 / Vouchers are irredeemable
16.08.2017 / Current information
28.06.2017 / Decision against "no show rules"
12.05.2017 / ECJ verdict regarding compensation
06.03.2017 / Contact of insolvency administrator
20.01.2017 / Make an effective price comparison possible for consumers
Whether you get your new dog from the neigbouring country or don't want to leave your cat alone: There are many reasons to travel with pets. To manage this as smoothly as possible, some things should be considered. The ECC has an overview for you.
09.12.2016 / Restrictions for Iranian airline
24.11.2016 / Austrian flights also affected
24.10.2016 / Information for consumers
19.10.2016 / Booking portal charges service fee
19.10.2016 / VKI wins lawsuit against KLM
12.10.2016 / Overpriced travel permit "eTA"
07.10.2016 / Tips and information for passengers
03.08.2016 / Tips for affected consumers
2016 offers a lot to sport fans: Only a few weeks after the UEFA EURO, the Summer Olympics are just about to start in Rio de Janeiro. ECC Austria collected important information and helpful tips for consumers who travel to Brazil.
28.07.2016 / Tips for Rio
21.07.2016 / What does this mean for tourists?
17.06.2016 / Update of air safety list
The EURO 2016 is not only a challenge for the competing teams. In the face of terror, strikes and aggressive fan groups, the security authorities have to deal with a huge responsibility. ECC Austria has gathered important information and helpful links, so that you can enjoy the EURO - safe and relaxed.
10.06.2016 / New section: Soccer Championship
10.06.2016 / Quiz for Austrian consumers
09.06.2016 / Behaviour advice from the French goverment
Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.
France has a lot to offer to tourists. What to consider when you book your hotel, how to get from one point to another and what you can do in case of emergency - ECC Austria gathered all the information you need.
The major football event has started and Austria is part of it. Fans have every reason to be excited: For the first time ever, the national team qualified for the European championship. A huge success and a very good reason to travel to the EURO in France in June.
The European Parliament today, Thursday, decided in favor of the controversial Passenger Name Record (PNR) Directive. At the same time, the data protection reform was enacted, with which the diverse regulations of the Member States should become unified standards.
05.04.2016 / Information for travellers
07.03.2016 / Share your experience with price increases!
11.02.2016 / Court declares t&c of airline inadmissible
The number of people travelling by air keeps increasing. That is why air passenger rights are one of the most important consumer rights within the EU. However, since the beginning of 2015, European Consumer Centres received more than 4000 complaints from consumers across Europe who had difficulties receiving compensation in case of delayed or cancelled flights.
09.12.2015 / New rules also apply for Austrians
25.11.2015 / Air traffic not affected
10.11.2015 / Information for passengers
11.09.2015: Following the Decision of 24th of August 2015, Vilnius District Court filled a bankruptcy case for UAB "Air Lituanica".
From 1 September 2015, new safety regulations will be valid at European - and therefore also Austrian - airports. Passengers will be checked more thorough for traces of explosives.
Summertime is vacation time. Finally getting away from the daily routine and find time for the beautiful things in life. Even worse, when suddenly problems occur and disturb the long-desired journey. A list of ECC Austria shows how to react to which situation and where to turn to for help.
30.06.2015 / Caution when buying visa online
29.06.2015 / No new bans
Overview of the rules set out in the EU-Regulation No. 261/2004.
11.06.2015 / Travel App as ideal travel compagnion
26.05.2015 / Until the end of may, passengers can rebook their flights to Air Baltic
Online travel agencies are very popular today. Most consumers like to book their flights online. But some problems tend to raise anger among consumers: Additional fees that only appear at the very end of the booking process.
04.05.2015 / Ongoing cancellations of flights - affected passengers can cancel or rebook free of charge.
By clicking on „accept“, you explicitly consent to transfer data to the USA. Caution: The US does not ensure an comparable adequate level of protection like the EU. Due to surveillance laws such as FISA 702, Youtube (Google Inc) is obliged to hand over your personal data to US authorities. There is no adequacy decision of the European Commission for the transfer of data to the USA. Furthermore, Youtube (Google Inc) cannot offer appropriate safeguards for compliance with an adequate level of protection comparable to that of the EU. Hence, in the US you do not have enforceable data subject rights and effective legal remedies that are equivalent to the level of protection guaranteed within the EU.
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